About Us

Company History
Grosvenor House Papers Ltd began trading in 1949 selling paper to local businesses. The company is owned by husband & wife, Keith & Janet Young, who are both very hands-on within the company. Keith has worked for the business for 55 years. In recent years we have grown considerably - supplying exercise books & paper, craft materials, copier paper and office equipment to schools, local authorities and businesses nationally. Currently, we have the largest range and stockholding of school exercise books & paper in the UK and, after the shop opened in the summer of 2002, we have become a major supplier of Arts & Crafts materials in the South Lake District. The shop has since closed due to the acquisition of our online craft shop papermilldirect. In 2001 we completed an 18,000ft² extension built onto our existing warehouse, which is 20,000ft². This will give us a total storage area of 38,000ft² plus 10,000ft² of office accommodation.

Environmental Policy
We at Grosvenor House Papers Ltd recognise our customers' concerns regarding environmental issues and are committed to continuous improvement of our environmental performance. It is every employee's responsibility to be aware of environmental issues within the workplace and the impacts of their actions regarding the same. In order to establish and maintain the environmental awareness of our management and staff, Grosvenor House Papers Ltd will promote the following policy;

Product & Packaging
Where requested, Grosvenor House Papers Ltd will endeavour to satisfy our customers` requirements by using the most feasible and environmentally friendly materials or components. (e.g. recycled, reconstituted or from sustainable sources.)

Suppliers
Grosvenor House Papers Ltd will monitor its suppliers to ensure that environmental requirements are communicated to them as applicable.

Waste Management
Grosvenor House Papers Ltd will monitor usage & wastage, whether from product or process and strive to minimise the amount of wastage through management systems. Waste leaving the Company's premises will also be monitored. Visit http://www.wasteconnect.co.uk/ for information on public recycling.

Energy
Grosvenor House Papers Ltd does encourage its management & staff in the conservation of energy. This includes all processes, transportation and consumables.
(e.g. lighting, water & heating.)


Deliveries
We are based in Kendal which is in the South Lake District.
We have our own delivery drivers for local deliveries and use TNT for deliveries further afield. We offer a flexible, friendly and helpful delivery service which we can tailor to suit your needs.


Employment
We employ approximately 60 people throughout the business. This is comprised of general office staff, delivery drivers & warehousing staff.


Online Retail Store - papermilldirect

In 2016 Grosvenor House Papers acquired papermilldirect, an online store selling a huge selection of paper, card, envelopes and card blanks. Ideal for card making, crafting and wedding stationery producers. Many products are traditionally produced locally in the Lake District less than 3 miles from our main warehouse. We also sell a large range of unique card and paper products that are in high demand by customers in the UK and further afield. 

Visit our online store at www.papermilldirect.co.uk


Business Development Project

Between 2018 and 2021, Grosvenor House Papers significantly
invested in its manufacturing department for the production of
bespoke and educational products.


The project was part-funded by the European Agricultural Fund for Rural Development